Untether Operations
Build the firm that runs, and grows, without you.
Untether Operations moves the knowledge, decisions, and relationships concentrated in
you into people and systems that meet written standards. Tested and proven on live
work.
The problem
Every service firm has one system that never got documented: the founder. In most
founder-led firms, the highest-value work still routes through one person. It rarely
shows up on the org chart. It shows up in the calendar: sales discovery and scoping,
pricing and proposal approval, key-account relationships, escalations and exceptions,
technical judgment, hiring and standards.
How I help
Three stages, each with evidence you can point to. A fit conversation, thirty minutes
and free. A structured diagnostic of where material dependence actually sits, measured
in hours, decisions, and relationships. Then implementation and measurement: strengthen
the people, workflows, decision systems, training, and technology around the
highest-impact dependencies, and test the changes through real work against standards
put in writing.
Who it's for
Founder-led B2B service firms, roughly 8–50 people: MSPs and cybersecurity service
firms, agencies with technical delivery, engineering and technical consulting firms,
and other knowledge-intensive recurring-service businesses.
For advisors and intermediaries
You flag the dependence. I remediate it, and stay in my lane. Fixed-fee operational
work, narrow scope, and a clear record of what changed, how it was tested, and where
dependence remains. No valuation opinions, no negotiation with any transaction party,
and no fees contingent on a transaction.
Start here
Book a thirty-minute call:
calendly.com/alexandermoen/focus-session, or write to
AMoenEnterprises@gmail.com.
© 2026 Untether Operations · Orange County, California. Fixed-fee operational
consulting. Untether Operations is not a business broker and does not provide
valuation, legal, tax, or transaction-advisory services.